Label has been created when I click my tracking link, but there is no movement. Where is my package?Updated 9 months ago
When shipping carriers generate a label in advance, it’s part of the preparation process for sending out your package. However, it might take up to 48 hours after the label is created before your order actually ships.
During this time, the package hasn’t been picked up by the carrier yet. The status you see as “label created” indicates precisely that—the shipping label has been printed, but the carrier hasn’t yet received the package for transit.
Don’t worry; this status doesn’t necessarily mean your package is delayed or lost. The time it takes for the status to update from “label created” to “in transit” or another status varies based on factors like the carrier’s schedule, delivery location, and shipping method.
If you’re concerned about your package, you can track it using the provided tracking number on your shipping label. This will give you real-time updates on its location and status.
If more than 48 hours have passed without any movement, I recommend reaching out to the carrier directly or contacting our Customer Service team for further assistance. We be happy to help! 📦🚚